Extras
F.A.Q.
Do you sell or share my personal information? | |
Absolutely not. Your personal privacy is very important and your information will not be sold or provided to any third party, unless a book is shipped from an alternate source. Your credit card information remains secure, and is not available to any customer service agent. | |
How do I change my account information or password? | |
Once you have logged into your account, you will have the ability to change your personal information in the MY ACCOUNT link. To your account details, click here: My Account | |
What is a web password and do I need it for my course work? | |
Web passwords allow access to publisher websites where additional information or materials reside regarding the subject matter of your text. Such material may include chapter reviews, quizzes and study aids. * Web passwords are normally packaged with a textbook and are printed on a small piece of paper either inside the text, or stuck to the outside of the text under the shrink wrap. * Web passwords accompany New texts only. Used copies will not have a valid web password. * A web password may or may not be required for your course, depending upon the preference of your instructor. If you are unsure whether or not a web password is required for your course you may want to contact your school or instructor before ordering. | |
Why can I not proceed with my registration? | |
We have 3 main filters for new registrations: 1. You cannot have the same login name as another customer. Please verify that your login is not being used by another user. 2. A user cannot use the same email address on 2 or more accounts. If you have 2 or more students attending the same school, you may order the books on the same account. Otherwise, you will have to choose a different email address for the other accounts. 3. You cannot use abnormal characters in your user name. Username must be between 5-20 characters long and can contain these characters (0-9 and a-zA-Z and _) | |
Why can\'t I purchase books without downloading Firefox? | |
Our sites were built on Firefox. Downloading Firefox will speed up the process and assist in your online experience. All browsers should function properly, although old versions of Internet Explorer should be updated. | |


